Alcan Packaging Medical Flexibles
Stock Products Ordering Site
FAQs
|
| Q: | What credit cards do you accept? |
| A: |
Upon credit check, we accept Visa and Mastercard |
|
| Q: | Can you ship internationally? |
| A: | Yes we ship internationally. However, shipment is upon collect so you must provide your freight/courier account number.
|
|
| Q: |
How do I know if my order has been processed? |
| A: | You will receive an email confirmation of your order. Feel free to contact Customer Service at any time to follow-up on an order and for any other questions you may have; at medicalteam@alcan.com or toll-free at+1-800-621-4218. |
|
| Q: |
What is your minimum order size? |
| A: | The minimum order amount is $400 (before shipping, handling, and taxes). |
|
| Q: | Can I order partial cases? |
| A: | No, we only accept full case quantities. |
|
| Q: | Does Alcan Packaging have additional performance data for the stock products offered on this site (like aging studies, sterilization compatibility, seal curves, technical data sheets, etc)? |
| A: |
Yes. The extent and specifics of the data vary depending on the product. Please contact Customer Service at medicalteam@alcan.com or toll-free at +1-800-621-4218 if you have specific requests. |
|
| Q: | What are the advantages of purchasing stock products from Alcan Packaging versus custom products? |
| A: | Ordering from our stocking program allows you to enjoy lower prices, significantly faster lead times (72 hours vs. 4 weeks), and we accept smaller quantities for stock items. |
|
| Q: |
What is the Ultimate Header Film™ (or UHF) structure?
|
| A: |
The UHF is Alcan Packaging’s multi-layer film technology offering for medical bags and pouches that uses a proprietary blend of resins to achieve ultimate physical properties such as puncture, impact, and tear resistance and exceptional clarity. |
